Privacy Policy

Donor Privacy

Health Care Without Walls is committed to protecting the confidentiality of our donors. We do not collect personally identifying information about you when you visit our site, unless you choose to provide such information to us. The submission of such information is purely voluntary. The following information explains how we will handle information we learn about you from your visit to our website.

Reading or Downloading

We collect and store only the following information about visitors to our site: the name of the domain from which the visitor accesses the internet, the date and time our site is accessed, and the internet address of the website from which the visitor linked to our site. We use the information to measure the number of visitors to different sections of our site, and to help us make our site more useful to visitors.

Online Profile Updates and Donations

We will not collect personally identifying information about individuals when they visit our site unless the individual chooses to provide such information. If individuals complete the profile update form and share personal identifying information, this information will be used only to provide individuals with more targeted content. We may use your contact information to send further information about Health Care Without Walls or to contact you if necessary. You may always request not to receive future mailings by contacting us.

Credit Security Code

The credit card security code (CSC) is required by our internet hosting company to complete online transactions. The number appears only on the card itself (not on receipts or statements), so it provides assurance that the physical card is in its owner’s possession , thereby helping to reduce fraud.

Emails Received

Individuals may also decide to send us personally identifying information, such as an electronic mail message containing a question or comment, or by filling out a web form. We use personally identifying information from e-mails just to respond to requests. We may forward these e-mails to other employees of Health Care Without Walls who may better respond to a specific request. We may also use these e-mails to contact individuals in the future about our programs of interest.

Refunds

All payment transactions processed through our website are generally non-refundable unless otherwise noted. Any questions regarding this policy, please contact us.